Privacy Policy
Learn how MMAREKANI collects, uses, and protects your personal information.
This Privacy Policy explains how MMAREKANI ("we", "our", "us") collects, uses, and protects your information when you use our mobile application and website.
1. Information We Collect
When you use MMAREKANI, we may collect the following information:
• **Account Data** – your name, email address, phone number, and business details provided during registration.
• **Profile Information** – business name, category, location, profile photo, and description.
• **Content You Upload** – product images, videos, and posts shared on the platform.
• **Chat Messages** – messages exchanged between users through the in-app chat system.
• **Device & Usage Data** – device type, operating system, IP address, app version, and usage patterns.
• **Transaction Data** – records of supplier/buyer interactions on the platform.
2. How We Use Your Data
We use your data to:
• Provide, maintain, and improve the MMAREKANI platform.
• Enable communication between suppliers and buyers.
• Verify supplier accounts and maintain platform integrity.
• Send important notifications, updates, and support responses.
• Analyze usage trends to improve user experience.
• Comply with legal obligations.
3. Chats, Uploads & Phone Numbers
• **Chat messages** are stored securely to enable conversation history. We do not read your private messages except when required by law or to investigate reported violations.
• **Uploaded media** (images, videos) are stored on secure servers. You retain ownership of your content.
• **Phone numbers** are used solely for account verification and are not shared with third parties for marketing purposes.
4. Data Sharing
We do not sell your personal data. We may share data with:
• **Service providers** who help us operate the platform (hosting, analytics, notifications).
• **Law enforcement** when required by applicable law.
• **Other users** only the information you choose to make public on your profile or listings.
5. Data Security
We implement industry-standard security measures including:
• Encrypted data transmission (HTTPS/TLS).
• Secure cloud storage with access controls.
• Regular security audits.
• Password hashing and secure authentication.
No system is 100% secure. We encourage you to use a strong password and keep your credentials private.
6. Your Privacy Rights
You have the right to:
• **Access** the personal data we hold about you.
• **Correct** inaccurate information.
• **Delete** your account and associated data. See our Delete Account page for instructions.
• **Object** to certain data processing.
• **Withdraw consent** at any time.
To exercise your rights, contact us at support@mmarekani.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
MMAREKANI is intended for business users aged 18 and above. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
9. Google Play & Apple App Store Compliance
This privacy policy is compliant with Google Play and Apple App Store requirements. We clearly disclose all data collection practices, provide users with control over their data, and follow platform-specific privacy guidelines.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or email. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@mmarekani.com